Payment Policy

Accepted Payment Methods
At VIVI BELLAMY we offer a variety of secure payment options to make your shopping experience simple and convenient.

Credit and Debit cards: We accept Visa, MasterCard and Amex.

Online payment methods and wallets: We accept Shop Pay, Paypal Wallet, Apple pay and Google Pay

Payment Processing
Full payment is required at the time of purchase. Orders will only be processed and shipped once payment has been successfully received. If a payment fails or is declined, your order will not be confirmed or fulfilled.

Pricing & Currency
All prices on the Bella Melli website are listed in Australian Dollars (AUD). Prices are subject to change without prior notice. Applicable taxes and any additional fees, if any, will be calculated during checkout.

Secure Payment Processing
To protect your payment information, we use SSL encryption and trusted payment gateways. For your security, we do not store any credit card or payment details.

Refunds & Chargebacks
Refunds are processed according to our Return & Refund Policy. Unauthorized chargebacks will be disputed. If you encounter any issues with your order, please contact us first so we can assist you.

Fraud Prevention
Bella Melli reserves the right to cancel or place a hold on any order that appears suspicious or involves unauthorized activity. We may request identity verification for high-value or unusual transactions to help protect both you and our business.

CONTACT INFORMATION

Store Name: VIVI BELLAMY

Address: 100 Cubitt St, Level 2, Cremorne, VIC 3121, Australia

Email: info@vivibellamy.com

Phone: +61 485 817 976

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (AEST)

We aim to respond to all enquiries within 24 hours.